FAQs

  1. Which payment methods and credit cards are accepted at Niccolo Changsha?

    Niccolo Changsha accepts WeChat Pay, Alipay, cash, and all major credit cards.

  2. When will my credit card be charged — at the time of booking or upon arrival?

    Your credit card will be guaranteed at the time of booking, and will collect a deposit when the guest checks in.

  3. How long does it take for a deposit or pre-authorisation to be released after checkout?

    A deposit or pre-authorisation will typically be released on the day of checkout. Please note that releases may take longer for international cards, depending on your card issuing bank.

  4. Are there any additional taxes or service charges applied to the final bill?

    Yes, additional taxes and service charges may apply to your final bill. Please contact us for specific details.

  5. Are there room and experience packages that include meals, spa treatments, or activities?

    Yes, Niccolo Changsha offers a range of room and experience packages. Please contact us or visit our official website for current offers.