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FAQs

  1. What is GHA DISCOVERY and how does it work with Niccolo Hotels?

    GHA DISCOVERY is an award-winning loyalty programme that makes travel unforgettable. It provides 35 million members with recognition, D$ rewards and exclusive experiences across its hotels and partners, both with and without a stay. Niccolo Hotels is a proud alliance brand of GHA DISCOVERY.

  2. Does Niccolo Hotels have partnerships with any airline frequent flyer programmes?

    Yes, Niccolo Hotels partners with several airlines, most notably Cathay Pacific (Asia Miles), Philippine Airlines (Mabuhay Miles) and Singapore Airlines (KrisFlyer), allowing guests to earn 500 airline miles per eligible stay. Please feel free to contact our team for the latest partner list.

  3. How can I earn airline miles?

    To earn airline miles, simply stay at any Niccolo Hotel at an eligible rate for one or more consecutive nights. Please quote your frequent flyer membership number when making a reservation and present your membership card at check-in. Our team will be happy to assist.

  4. What is Niccolo DISCOVERY?

    Niccolo DISCOVERY is designed to reward members with an abundance of benefits at every level. Eligible spend on stays, dining and experiences, with us and across the alliance hotels, count towards your membership tier level. The higher your level, the richer your benefits.

  5. How do I enrol in the Niccolo DISCOVERY membership programme?

    Join free today and enjoy your rewards and recognition extend to 1,000 hotels across 100 countries under the Global Hotel Alliance (GHA). We look forward to welcoming you.

  6. What benefits do Niccolo DISCOVERY members receive when staying at Niccolo Hotels?

    As a Niccolo DISCOVERY member, when you book directly, you’ll enjoy enhanced recognition, exclusive member rates, and rewards that elevate every stay. Level up your status to unlock greater benefits like room upgrades, early check-in, complimentary breakfast and more. Plus, earn DISCOVERY Dollars (D$) during your stays, redeemable for accommodation, upgrades, dining, and other memorable experiences at 1,000 GHA DISCOVERY hotels worldwide.

  7. What are the Niccolo DISCOVERY membership tiers and how do I progress to a higher tier?

    Niccolo DISCOVERY offers four membership levels that members can achieve through eligible nights stayed, brands stayed or eligible spend. Level up your status to unlock greater benefits like room upgrades, early check-in, complimentary breakfast and more. Status and rewards are recognised at 1,000 GHA DISCOVERY hotels across 100 countries. A complete list of programme benefits for each level is shown below: Silver Level: Earn 4% back in D$ (12-month expiration), Member Rates, Partner benefits, Local Offers, Experiences, Complimentary Wi-Fi. Gold Level (Stay 2 times OR US$1,000 spend): Earn 5% back in D$ (18-month expiration) and all Silver benefits. Platinum Level (Stay 10 nights OR 2 brands OR US$5,000 spend): Earn 6% back in D$ (24-month expiration), plus Late check-out, Room upgrade, Welcome Amenity, and all Gold benefits. Titanium Level (Stay 30 nights OR 3 brands OR US$15,000 spend): Earn 7% back in D$ (24-month expiration), plus Early check-in, Late check-out, Double room upgrade, Guaranteed reservations, Brand benefits, Complimentary breakfast, Status sharing, and all Platinum benefits. (Benefits subject to availability).

  8. How do I earn DISCOVERY Dollars during a stay at Niccolo Hotels?

    DISCOVERY Dollars (D$) are the exclusive rewards currency that you can earn from day one and spend however you like. Earn D$ on every interaction across each of our destinations, from luxurious stays to refined dining and specially curated.

  9. How do I redeem DISCOVERY Dollars at Niccolo Hotels?

    Spend your D$ as you choose - as payment towards your stay, relaxing spa treatments, dining experiences and specially curated member exclusives. Spend your D$ like cash, with D$ 1 = USD 1, and apply them to your hotel bill at checkout.

  10. Do my Niccolo DISCOVERY membership expire?

    GHA reserves the right at any time, in its absolute discretion, to terminate the membership of any Member whose account is inactive. We recommend staying or spending with us to keep your account active and enjoy uninterrupted benefits.

  11. Can I use my Niccolo DISCOVERY membership benefits across all Niccolo Hotels properties?

    Yes. Niccolo Hotels is one of GHA DISCOVERY alliance brand. As a valued Niccolo DISCOVERY member, you enjoy recognition and rewards at 1,000 hotels across 100 countries under the Global Hotel Alliance (GHA).

  12. How can I review my membership benefits and D$ balance and expiration date?

    You can easily log in to Niccolo DISCOVERY through our official website or download the GHA DISCOVERY App to review your current D$ balance and expiration date.

  13. Can I transfer my membership status to a family member or travel companion?

    Titanium members can share their status with one other person, who will then be entitled to all the stay benefits and rewards offered to Titanium members.