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FAQs

  1. What dining venues and restaurants are available at Niccolo Suzhou?

    Niccolo Suzhou is home to several distinctive dining destinations. Niccolo Kitchen is our all-day dining restaurant offering international and contemporary cuisine. The Tea Lounge serves afternoon tea and light bites throughout the day. Bar 115 is our lounge bar offering cocktails and evening entertaiment. The 117F Private Dining Rooms offer exclusive private dining experiences by reservation. In-Room Dining is also available 24 hours a day.

  2. What are the opening hours for each restaurant at Niccolo Suzhou?

    Niccolo Kitchen: Daily, 6.30 to 10pm. The Tea Lounge: Daily, 10am to 10pm (afternoon tea service: 2 to 5pm). Bar 115: Daily, 5pm to 1am. 117F Private Dining Rooms: Daily,11.30am to 2.30pm and 5.30 to 9.30pm (advance reservation required). In-Room Dining: Available 24 hours.

  3. Is breakfast included in my room rate at Niccolo Suzhou?

    Breakfast inclusion at Niccolo Suzhou depends on the rate plan you have booked. Please check your booking confirmation or contact our reservations team directly to confirm.

  4. How much does breakfast cost per person at Niccolo Suzhou, and where is it served?

    Breakfast at Niccolo Suzhou is served at Niccolo Kitchen on the 115th floor, priced at RMB 188 per person, inclusive of 10% service charge and prevailing taxes.

  5. On which floor is breakfast served at Niccolo Suzhou, and what are the timings?

    Breakfast is served at Niccolo Kitchen on the 115th floor of Niccolo Suzhou. Operating hours are 6.30 to 10.30am on weekdays, and 6.30 to 11am on weekends and public holidays.

  6. Is in-room dining available at Niccolo Suzhou, and is it offered 24 hours a day?

    Yes, in-room dining is available 24 hours a day at Niccolo Suzhou for all in-house guests.

  7. Can I bring outside food into the restaurants of Niccolo Suzhou?

    For the safety and quality assurance of all guests, external food and beverages are not permitted in hotel dining outlets at Niccolo Suzhou. 

  8. Can Niccolo Suzhou restaurants accommodate vegetarian, vegan, halal, or gluten-free dietary requirements?

    Yes, our restaurants at Niccolo Suzhou can accommodate vegetarian, vegan, halal, and gluten-free dietary requirements. Please inform us in advance so we can prepare accordingly and ensure your dining experience is enjoyable.

  9. Are children's menus or high chairs available at Niccolo Suzhou restaurants?

    Yes, children's menus, high chairs, and kid-friendly tableware are available at Niccolo Suzhou restaurants. Please let us know in advance and we will arrange accordingly.

  10. How do I make a restaurant reservation at Niccolo Suzhou?

    Restaurant reservations at Niccolo Suzhou can be made by calling the hotel directly, contacting Guest Services, or booking through our official WeChat account, hotel website, TableCheck, Dianping, or Meituan. We recommend reserving in advance, especially during peak periods and weekends.

  11. Can I request a specific table, such as a window seat or a private dining area?

    Yes, we are happy to accommodate requests for window seats or private dining areas at Niccolo Suzhou, subject to availability. Please inform us at the time of reservation and we will do our best to arrange your preference.

  12. Does the restaurant charge an additional service fee?

    No additional service charge is applied at Niccolo Suzhou restaurants. All prices are inclusive of applicable taxes and charges.

  13. What is the approximate spend per person at Niccolo Kitchen?

    The approximate spend per person at Niccolo Suzhou's Niccolo Kitchen is RMB 250–300 for lunch and RMB 350–500 for dinner. Prices may vary based on menu selection and exclude beverages.

  14. What is Niccolo Kitchen and what style of cuisine does it offer?

    Niccolo Kitchen ,our all day dining restaurant located on the 115 floor, invites guests on a Tuscan inspired dining journey featuring fresh seasonal produce, familiar Tuscan signatures and handmade pastas. The experience is complemented by interactive elements such as trolley to table service and a bespoke flavour box tailored to local palates in each city.

  15. Does the hotel offer an online eShop to pre-order dining, festive items, or set meals for pickup or in-room delivery for my upcoming reservation?

    Yes, Niccolo Suzhou offers an official online shop accessible via our WeChat account, where you can pre-order set meals, afternoon tea, festive gift boxes, and takeaway or in-room delivery packages in advance of your stay.