FAQs
Categories
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What is the smoking policy at Niccolo Suzhou? Are designated smoking areas available?
Niccolo Suzhou is a non-smoking property. Smoking is not permitted in guest rooms or any indoor public areas. A designated smoking room is available on the 115th floor for guests who wish to smoke. Guests found smoking in non-smoking areas may incur an additional charge.
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What amenities and facilities are available for families with young children at Niccolo Suzhou?
Yes, Niccolo Suzhou offers thoughtful amenities and facilities for families with children. Children's toothpaste, toothbrushes, slippers, bathrobes, bed rails, and baby cribs are available in guest rooms upon request. If you wish to use these items or require any other arrangements, please contact us in advance.
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Is there a minimum age for guests staying independently without a parent or guardian at Niccolo Suzhou?
Guests who are minors must have written authorisation from a parent or guardian to stay independently at Niccolo Suzhou. Please contact us in advance if you have any questions regarding this policy.
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Can I arrange a room decoration for a birthday, anniversary, or special celebration at Niccolo Suzhou?
Yes, room decorations for birthdays, anniversaries, and special celebrations can be arranged in advance at Niccolo Suzhou. Please contact us with your requirements and preferred details and our team will be happy to assist.
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Are outside food and beverages permitted to be brought into guest rooms at Niccolo Suzhou?
Yes, guests are welcome to bring outside food and beverages into their guest rooms at Niccolo Suzhou.
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