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FAQs

  1. What dining venues and restaurants are available at Niccolo Changsha?

    Niccolo Changsha features three dining destinations: Niccolo Kitchen, The Tea Lounge, and Bar 93.

  2. What dining venues and restaurants are available at Niccolo Chengdu ?

    Niccolo Chengdu is home to six distinctive dining venues. Niccolo Kitchen on the 2nd floor is our all-day dining restaurant. Yue Hin on the 2nd floor offers authentic Cantonese cuisine. The Tea Lounge on the 3rd floor serves afternoon tea and all-day beverages. The Bar on the 3rd floor offers a refined cocktail and drinks experience. Steak Frites on the 3rd floor specialises in European-style cuisine. THE ROOFTOP on the 8th floor offers a unique open-air dining experience. In-Room Dining is also available.

  3. What are the opening hours for each restaurant at Niccolo Chengdu ?

    Niccolo Kitchen: Breakfast 6:30 AM – 10:30 AM; Lunch 11:30 AM – 2:30 PM; Dinner 5:30 PM – 10:00 PM; Sunday Brunch 11:45 AM – 2:30 PM. Yue Hin: Lunch 11:30 AM – 2:30 PM; Dinner 5:30 PM – 9:30 PM. The Tea Lounge: Daily 6:30 AM – 11:00 PM; Afternoon Tea 1:00 PM – 6:00 PM. The Bar: Monday to Thursday 5:30 PM – 12:00 AM; Friday to Sunday 5:30 PM – 1:00 AM. Steak Frites: Lunch 12:00 PM – 2:30 PM; Dinner 5:30 PM – 9:30 PM.

  4. Is breakfast included in my room rate?

    Breakfast inclusion at Niccolo Chengdu depends on the rate plan you have booked. Please check your booking confirmation or contact our reservations team directly to confirm.

  5. How much does breakfast cost per person, and where is it served?

    Breakfast at Niccolo Chengdu is priced at RMB 228 per person. In-house guests enjoy a preferential rate of RMB 128 per person, and advance reservation is required.

  6. On which floor is breakfast served at Niccolo Chengdu , and what are the timings?

    Breakfast at Niccolo Chengdu is served at Niccolo Kitchen on the 2nd floor, from 6:30 AM to 10:30 AM daily. Suite guests may also enjoy breakfast at The Tea Lounge on the 3rd floor.

  7. Is in-room dining available, and is it offered 24 hours a day?

    Yes, in-room dining is available at Niccolo Chengdu. To place an order, please call our in-room dining line at +86 28 8220 8888, ext. 6560 or 6561. Our team will be happy to assist.

  8. Can I have food delivered from an external restaurant to my room?

    For the safety and quality assurance of all guests, food from outside restaurants cannot be delivered to guest rooms at Niccolo Chengdu. We invite you to place your order via our in-room dining service, which is available to all in-house guests.

  9. Can the restaurants accommodate vegetarian, vegan, halal, or gluten-free dietary requirements?

    Yes, Niccolo Chengdu restaurants can accommodate vegetarian, vegan, halal, and gluten-free dietary requirements. Please inform us in advance so we can prepare accordingly. These dietary options are also clearly indicated on the breakfast menu.

  10. Are children's menus or high chairs available at the restaurant?

    Yes, children's menus and high chairs are available at Niccolo Chengdu restaurants. Please let us know in advance and we will arrange accordingly.

  11. How do I make a restaurant reservation at Niccolo Chengdu ?

    Restaurant reservations at Niccolo Chengdu can be made by contacting the restaurant through the hotel operator, or by calling the restaurant directly. Our team will be happy to assist with your booking.

  12. Can I request a specific table, such as a window seat or a private dining area?

    Yes, we are happy to accommodate requests for specific seats such as window seats or private dining areas at Niccolo Chengdu, subject to availability. Please inform us at the time of reservation and we will do our best to arrange your preference.

  13. Does the restaurant charge an additional service fee?

    A service charge is included in the menu prices at Niccolo Chengdu restaurants. No additional service charge will be applied to your bill.

  14. What is the approximate spend per person at Niccolo Kitchen?

    The approximate spend per person at Niccolo Kitchen is around RMB 220. For reference, the approximate spend at other venues is: Yue Hin (RMB 280), The Tea Lounge (RMB 150), The Bar (RMB 120), Steak Frites (RMB 500), and THE ROOFTOP (RMB 300). Prices may vary based on menu selection.

  15. What is Niccolo Kitchen and what style of cuisine does it offer?

    Niccolo Kitchen is Niccolo Chengdu's all-day dining restaurant, offering a diverse menu of Western fusion and Southeast Asian cuisine. The restaurant features live cooking stations and seasonal specialties, offering guests a vibrant and contemporary culinary experience throughout the day.

  16. Does the hotel offer an online eShop to pre-order dining, festive items, or set meals for pickup or in-room delivery for my upcoming reservation?

    Yes, Niccolo Chengdu offers an official online eShop for pre-ordering dining, festive items, and set meals, with pickup and in-room delivery options available. Please contact us or visit our official channels for more details.