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FAQs

  1. What room categories and suite types are available at Niccolo Changsha?

    Niccolo Changsha offers the following room and suite categories: Superior King Room, N1 Deluxe City View Room and N1 Deluxe River View Room, N2 Grand River View Room, N3 Grand Deluxe City View Room and River View Room, Explorer Suite, Discovery Suite, and Niccolo Suite.

  2. What room categories and suite types are available at Niccolo Chengdu ?

    Niccolo Chengdu offers a carefully curated selection of room and suite categories. Room options include N1 Deluxe Temple View King, N1 Deluxe Panda View King, N2 Grand Temple View King, N2 Grand Temple View Twin, N2 Grand Temple View Premium King, N2 Grand Temple View Premium Twin, N3 Grand Deluxe Temple View King, and N3 Grand Deluxe Temple View Premium King. Suite options include Explorer Suite, and Niccolo Suite.

  3. What is the difference between N1, N2, and N3 room categories at Niccolo Hotels?

    The key difference between room categories at Niccolo Chengdu lies in size, floor level, and views. N1 Deluxe Temple View rooms are on the 5th floor at 40 square metres with no bathtub. N1 Deluxe Panda View rooms are on floors 9–25 at 45 square metres. N2 Grand rooms are 45 square metres, with standard categories on floors 9–15 and premium categories on floors 16–25. N3 Grand Deluxe rooms offer 50 square metres, while N3 Grand Deluxe Premium rooms offer the most generous 60 square metres. Please contact us to discuss the best option for your stay.

  4. What bed sizes are available, and what are the dimensions of king beds, twin beds, and extra beds?

    Niccolo Chengdu offers king beds measuring 1.8m × 2.0m and twin beds measuring 1.4m × 2.0m. Extra beds measuring 1.0m × 2.0m are available on request.

  5. Are cribs or baby cots available on request?

    Yes, cribs and baby cots (within 2 years old )are available on request at Niccolo Chengdu. Please inform us in advance so we can ensure everything is ready for your arrival.

  6. Can a rollaway or extra bed be added to my room?

    Yes, rollaway extra beds are available at Niccolo Chengdu. Extra beds are provided free of charge for children under 12. Please contact us in advance to arrange and confirm availability for your room type.

  7. Can adjacent or connecting rooms be arranged for families or groups?

    Yes, adjacent rooms can be arranged at Niccolo Chengdu depending on occupancy. Please contact us in advance to confirm availability and we will do our best to accommodate your request.

  8. Is Wi-Fi complimentary throughout the hotel and in all guest rooms?

    Yes, complimentary high-speed Wi-Fi is available throughout Niccolo Chengdu and in all guest rooms.

  9. What in-room entertainment or streaming services are available?

    All guest rooms at Niccolo Chengdu are equipped with yoga mats and IPTV for in-room entertainment and wellness.

  10. Does the room include a mini bar, and is there a charge for items used?

    Yes, all guest rooms at Niccolo Chengdu are equipped with a mini bar. Charges apply for items used. Please refer to the in-room menu for pricing details.

  11. Is there a bathtub in the room, or are rooms shower-only?

    All guest rooms at Niccolo Chengdu include a bathtub, with the exception of N1 Deluxe Temple View King rooms and accessible room. If you have a specific preference, please contact us in advance to confirm your room configuration.

  12. Are hypoallergenic pillow or bedding options available on request?

    Yes, hypoallergenic pillow options are available on request at Niccolo Chengdu. We recommend contacting us in advance to ensure your preferences are arranged prior to arrival.

  13. Is daily housekeeping included, and can I customise the schedule to suit my preferences?

    Yes, daily housekeeping is included at Niccolo Chengdu. You are welcome to customise the schedule to suit your preferences — simply inform our housekeeping team or contact the front desk and we will be happy to accommodate.

  14. Do the rooms feature a dedicated workspace or business-friendly setup?

    Yes, all guest rooms at Niccolo Chengdu feature a dedicated workspace suitable for business travellers.